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Discussion topic: Sky puck remote not working

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This message was authored by Chugs27 This message was authored by: Chugs27

Sky puck remote not working

Hello my remote is no longer working and can no longer use the puck which is frustrating do we know when they will be restocking the remotes because im paying for a service that i basically cant use iv tried the reset but the remote is just lighting up no matter what i do 

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky puck remote not working


@Chugs27 wrote:

Hello my remote is no longer working and can no longer use the puck which is frustrating do we know when they will be restocking the remotes because im paying for a service that i basically cant use iv tried the reset but the remote is just lighting up no matter what i do 


There are a very large number of bad remotes out there - I've had two and it sounds like you've got one. All you can do is ring Sky, tell them, and ask for a free replacement which will hopefully come from the mythical new batch of remotes which are allegedly fully functional.  

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