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Discussion topic: My 5 App Sky Stream

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This message was authored by suecourt This message was authored by: suecourt

My 5 App Sky Stream

Morning. New user of Sky Stream here. 

 

I am slowly getting used to using Sky Stream.

 

My previous query was answered successfully so thought I'd have another go with 2 questions.

 

I have started all the apps I am likely to use but

 

My5 doesn't work. Managed to add what I wanted to the list but when I came to watch it just seems to go into a buffering mode and will not show. I see from previous posts on here that a reset of apps might work. I've tried that but it doesn't seem to make a difference. 

 Secondly reading some of the comments I was beginning to wonder whether there are some "maintenance" type tasks that I should be doing to clear any "cache" "cookies" or equivalents.   Thank you . 

 

 

 

 


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This message was authored by lettice This message was authored by: lettice Answer

Re: My 5 App Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

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This message was authored by lettice This message was authored by: lettice Answer

Re: My 5 App Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
suecourt
Topic Author
This message was authored by suecourt This message was authored by: suecourt

Re: My 5 App Sky Stream

That's worked thank you. 

 

Noted. 

This message was authored by gss-182 This message was authored by: gss-182

my5 programs resetting to start after add break

Anyone else have an issue with random programs on my5 resetting to the beginning after a mid program add break?

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