0

Discussion topic: Technical fault on all chanels

Reply
This message was authored by FOQpandion This message was authored by: FOQpandion

Technical fault on all chanels

Why is my Sky glass and stream unable to connect when I can stream sky through my ipad? I seem to remember this  happening before.

i've rebooted evereything but believe this a firmware issue between Sky and Virgin media. 

Reply

All Replies

This message was authored by lettice This message was authored by: lettice

Re: Technical fault on all chanels

Posted by a Superuser, not a Sky employee. Find out more

Would suggest trying a restart of your Sky Stream box

On your puck

Go to Settings>Systems Management>Resets & Updates
Select Restart device

Your Sky Stream puck will perform a reboot. It will take a few minutes to complete

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
This message was authored by PapaLazarou1 This message was authored by: PapaLazarou1

Re: Technical fault on all chanels

I did a restart, factory reset. BBC worked for a while but then problem reoccurring 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion