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Discussion topic: Sky puck lip sync issue

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This message was authored by Mister_Dalek This message was authored by: Mister_Dalek

Re: Lips don’t match the words


@aden2 wrote:

I have Sky stream the words don't match the movements. Tried rebooting, been happening a lot more often


Have you followed the advice posted earlier in the thread of changing the audio output to PCM or passthrough? It seems to work for some people. 

This message was authored by Stephen+Mourton This message was authored by: Stephen+Mourton

Re: Lips don’t match the words

@Mister_Dalek  I presume the PCM setting is on my tv, as I can't find it on my Stream settings?

This message was authored by Deedee36 This message was authored by: Deedee36

Re: Sky puck lip sync issue

Posted by a Superuser, not a Sky employee. Find out more

@Stephen+Mourton you will find pcm setting on your puck just go to settings picture and sound select sound and digital audio output to pcm stereo 

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“Trying to help improve sky glass”
This message was authored by platinumjsi This message was authored by: platinumjsi

Re: Sky puck lip sync issue

Trying PCM now but the audio quality is terrible.
Hopefully, Sky can sort this out with an update soon.

Does anyone else only have this issue on live TV?

This message was authored by Littletaffia This message was authored by: Littletaffia

Re: Sky puck lip sync issue

I've stopped my subscription and am awaiting the packaging to return the puck. $ky will just keep fobbing people off with a promise of an update to solve the lip sync issues. The only way to get them to do something concrete is to walk away from $ky. I've been with them for many years but no longer.

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