Lips don’t match the words

[Mister_Dalek]

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@aden2 wrote:

I have Sky stream the words don't match the movements. Tried rebooting, been happening a lot more often

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Have you followed the advice posted earlier in the thread of changing the audio output to PCM or passthrough? It seems to work for some people. 

[Stephen+Mourton]

@Mister_Dalek  I presume the PCM setting is on my tv, as I can't find it on my Stream settings?

[Deedee36]

@Stephen+Mourton you will find pcm setting on your puck just go to settings picture and sound select sound and digital audio output to pcm stereo 

[platinumjsi]

Trying PCM now but the audio quality is terrible.
Hopefully, Sky can sort this out with an update soon.

Does anyone else only have this issue on live TV?

[Littletaffia]

I've stopped my subscription and am awaiting the packaging to return the puck. $ky will just keep fobbing people off with a promise of an update to solve the lip sync issues. The only way to get them to do something concrete is to walk away from $ky. I've been with them for many years but no longer.