15 Feb 2025 10:10 PM
Series link added to Bundesliga match, watched first half, returned to view in the evening and it's gone
16 Feb 2025 10:47 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
17 Feb 2025 01:54 AM
Still no contact
18 Feb 2025 10:48 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.