Hayu app

[mikealanr]

Hi @Sym 

There are reports on the forum. Have a look at this thread: https://helpforum.sky.com/t5/Sky-Stream/HAYU-Application-continues-to-not-work/td-p/4859500

MikeAlanR

[PatriciaNC]

Sky please can you provide an update on this issue? I watched Below Deck last night. The app  wasn't working properly. It was flickering and I made a mistake of pausing it and then it would not play again with a picture only sound. I had to go into the app again. I would like an update ASAP as when I don't hear anything I thing nothing is happening (1 initial comment is no sufficient). I would also like everyone who has reported an issue to be refunded their subscription fee as the product is simply not fit for purpose. If Amazon can provide the product without an issue then it must be Sky? What is taking so long please? 

Thank you so much 

[GavGav1978]

Hi

I've not even been able to get into the app. All I get is a blank screen and very occasionally some sound but nothing else

[JaneMH19]

I spoke to a Sky Exec and they claim to be unaware of any issue. It's maybe worth sending them these clearly showing there is an issue in addition to all of us contacting them individually? 

[Char50]

It still isnt working?! 

[PatriciaNC]

Not properly no. 😥

[WeeP-66]

Is there any resolution to this Hayu issue , 8/1/25 still having issues 

Pauline 

[JaneMH19]

Hi, spoke to Sky today and they are looking into it 🤞

[PatriciaNC]

Fingers crossed 🤞