Discussion topic: Sky not responding

This message was authored by: RK27 · ‎17 Feb 2025

I cannot turn Sky on. I have tried a new remote and followed the trouble shooting to see if there is an issue with the puck but it still won’t turn on. Help!

This message was authored by: lettice · ‎17 Feb 2025

Try the recovery procedure to the letter as in step 4 here;

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Protect smart tech kit tester.
My good journey to Sky Stream from Sky Q. Click here to read

Discussion topic: Sky not responding

Sky not responding

All Replies

Re: Sky not responding

Was this discussion not helpful?

Search Sky Community

Start a new discussion