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Discussion topic: Sky not responding

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This message was authored by: RK27

Sky not responding

I cannot turn Sky on. I have tried a new remote and followed the trouble shooting to see if there is an issue with the puck but it still won’t turn on. Help!

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This message was authored by: lettice

Re: Sky not responding

Posted by a Superuser, not a Sky employee. Find out more

Try the recovery procedure to the letter as in step 4 here;

 

https://www.sky.com/help/home/sky-tv/sky-tv-stream/fixing-a-problem-sky-stream/fixing-sky-glass-sky-...

 

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
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