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Discussion topic: On menu it doesn’t show information about channels what’s playing on

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This message was authored by Alexdesoza This message was authored by: Alexdesoza

On menu it doesn’t show information about channels what’s playing on

When you go on menu channels it says No programme information available 


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: On menu it doesn’t show information about channels what’s playing on

Posted by a Superuser, not a Sky employee. Find out more

@Alexdesoza can you provide post a photo of what your issue is, that will give the community a better understanding of the problem you are experiencing so we may be able to better advise.

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This message was authored by caesarome This message was authored by: caesarome

Re: On menu it doesn’t show information about channels what’s playing on

Posted by a Superuser, not a Sky employee. Find out more

@Alexdesoza 

What device is this happening on ?

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Alexdesoza
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This message was authored by Alexdesoza This message was authored by: Alexdesoza

Re: On menu it doesn’t show information about channels what’s playing on

It's on sky menu when u go  channel list you see the channels line up but don't say anything what's on until u actually click on it and watch it but don't know what's program is I run scan on Wi-Fi signal on sky app but it's all good it say 

This message was authored by caesarome This message was authored by: caesarome

Re: On menu it doesn’t show information about channels what’s playing on

Posted by a Superuser, not a Sky employee. Find out more

@Alexdesoza 

I will ask again, on what device is this happening on and by device I mean computer, tablet, phone, Sky Glass, Sky Q etc...

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Alexdesoza
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This message was authored by Alexdesoza This message was authored by: Alexdesoza

Re: On menu it doesn’t show information about channels what’s playing on

Sky stream 

This message was authored by caesarome This message was authored by: caesarome

Re: On menu it doesn’t show information about channels what’s playing on

Posted by a Superuser, not a Sky employee. Find out more

Thanks @Alexdesoza , I have moved this to the Sky Stream forum on here for you.

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: On menu it doesn’t show information about channels what’s playing on

Posted by a Superuser, not a Sky employee. Find out more

@Alexdesoza can you provide post a photo of what your issue is, that will give the community a better understanding of the problem you are experiencing so we may be able to better advise.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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