I need to find a contact number for sky so I can speak to an agent not an ai

[Kgorringe]

I can't seem to get a contact number for sky so I can speak to an agent instead of an ai bot that can't help with what I need 

[Invisiblename]

@Kgorringe  If you describe what your problem is, maybe a fellow customer can help, or we can escalate your issue to Sky

[Kgorringe]

My services have been restricted due to an unpaid bill but I can't afford the bill or the future monthly payments and would like to cancel my sky tv but sky app won't solve anything for me and I need ti discuss with an agent options 

[Invisiblename]

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@Kgorringe wrote:

My services have been restricted due to an unpaid bill but I can't afford the bill or the future monthly payments and would like to cancel my sky tv but sky app won't solve anything for me and I need ti discuss with an agent options 

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As it would appear you are in arrears, you can't speak with Sky.  However, this link takes you through the cancellation process:

How to cancel your Sky TV | Sky Help | Sky.com

[Daniel0210]

@Kgorringe 

You can't cancel when you're in arrears. 

Before Sky reinstate your services you will have to pay what you still owe and also set up a new continuous payment method. If your payment is two or more weeks overdue you will also have to pay the next bill as well. Any calls to Sky will usually just direct you to make a payment.

If you can’t pay it all in one go you can pay what you want, when you want, but until the bill is paid off in full Sky will not reinstate your services. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay.

Depending on your previous payment history you may be able to pay all but £25 which will then be added to the next bill but this doesn’t apply to mobile phone restrictions.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but be aware this may not be instant (it also takes longer at a weekend when banks are closed). Once you’ve done all this, if you are not in a minimum term deal you will be able to cancel.