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Discussion topic: Am I being Undercharged?

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Avatar for Skala18
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This message was authored by: Skala18

Message posted on ‎06 Jan 2025 01:19 PM

Am I being Undercharged?

Changed to Sky Essentials and given this for £15 per month

Current and predicted bills show in contract credits totalling £15 therefore being charged nil

I phoned and was told this would sort itself out but I don't seem to be getting charged in the foreseeable future

My bills show broadband cost only 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2025 01:22 PM

Re: Am I being Undercharged?

Posted by a Superuser, not a Sky employee. Find out more

@Skala18 

It might be something to do with you cancelling your previous TV package as we are billed in advance so any vet payment would appear as a credit.

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