Discussion topic: Moving House but New House Not For 6 weeks
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Message posted on 06 Jan 2025 01:08 PM
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Moving House but New House Not For 6 weeks
I'll probably be moving out my house in the next week but moving into temporary accommodation until the end of February. So I don't know if I can pause my sky account and then restart again when I move into my new accommodation or just completely cancel everything and start again.
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All Replies
Message posted on 06 Jan 2025 01:13 PM
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Re: Moving House but New House Not For 6 weeks
You can't pause an account and remember that return packaging for any loaned hub Sky are expecting back will be sent to your current account address and you'll need to give 14 days notice to cancel. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.
Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 06 Jan 2025 01:16 PM
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Re: Moving House but New House Not For 6 weeks
Not really the help I needed but thanks for your insight
Message posted on 06 Jan 2025 01:21 PM
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Re: Moving House but New House Not For 6 weeks
The reply covers both parts of the question
@Thomas62 wrote:
I don't know if I can pause my sky account and then restart again when I move into my new accommodation
No you can't
or just completely cancel everything and start again.
Also explained re notice period, packaging and returning loaned equipment.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 06 Jan 2025 01:22 PM
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Re: Moving House but New House Not For 6 weeks
As I said thanks for your insight
Message posted on 06 Jan 2025 01:28 PM
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Re: Moving House but New House Not For 6 weeks
If you keep you subscription going you can still have access to content on Sky Go.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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