06 Jan 2025 01:08 PM
I'll probably be moving out my house in the next week but moving into temporary accommodation until the end of February. So I don't know if I can pause my sky account and then restart again when I move into my new accommodation or just completely cancel everything and start again.
06 Jan 2025 01:13 PM
Posted by a Superuser, not a Sky employee. Find out moreYou can't pause an account and remember that return packaging for any loaned hub Sky are expecting back will be sent to your current account address and you'll need to give 14 days notice to cancel. Remember that if you are still in a discounted 18/24 months deal Sky could impose cancellation charges.
Return packaging for any equipment Sky expect back will be sent out to you near the end of any notice period. Remember to keep any proof of posting indefinitely.
06 Jan 2025 01:16 PM
Not really the help I needed but thanks for your insight
06 Jan 2025 01:21 PM
Posted by a Superuser, not a Sky employee. Find out moreThe reply covers both parts of the question
@Thomas62 wrote:
I don't know if I can pause my sky account and then restart again when I move into my new accommodation
No you can't
or just completely cancel everything and start again.
Also explained re notice period, packaging and returning loaned equipment.
06 Jan 2025 01:22 PM
As I said thanks for your insight
06 Jan 2025 01:28 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you keep you subscription going you can still have access to content on Sky Go.
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