Discussion topic: Downgrade package

This message was authored by: ImranKhan1 · ‎15 Sep 2024

I would like to downgrade my Sky TV package by removing Sky Kids, Sky Sports, Sky Cinema and Multiscreen

This message was authored by: Daniel0210 · ‎15 Sep 2024

@ImranKhan1
To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

View this Answer within the discussion

This message was authored by: Daniel0210 · ‎15 Sep 2024

@ImranKhan1
To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Rick28 · ‎04 Jan 2025

I want to remove sky sports

This message was authored by: SKY1992bf · ‎04 Jan 2025

@Rick28 The answer has been provided in post 2 above and applies to you as well as you can't cancel by posting here

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Discussion topic: Downgrade package

Downgrade package

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