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Avatar for ImranKhan1
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This message was authored by: ImranKhan1

Message posted on ‎15 Sep 2024 01:49 PM

Downgrade package

I would like to downgrade my Sky TV package by removing Sky Kids, Sky Sports, Sky Cinema and Multiscreen

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎15 Sep 2024 01:56 PM

Re: Downgrade package

Posted by a Superuser, not a Sky employee. Find out more

@ImranKhan1 
To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210 Answer

Message posted on ‎15 Sep 2024 01:56 PM

Re: Downgrade package

Posted by a Superuser, not a Sky employee. Find out more

@ImranKhan1 
To remove part of your Sky Q/+ TV package you need to give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount. You may be able to remove it from your My Sky account at
https://www.sky.com/mysky/tv/tv-packs
otherwise you can either call Sky or use the messaging service to cancel this
https://www.sky.com/help/articles/cancel-sky-tv

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for Rick28
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This message was authored by: Rick28

Message posted on ‎04 Jan 2025 06:04 PM

Re: Downgrade package

I want to remove sky sports

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎04 Jan 2025 06:05 PM

Re: Downgrade package

Posted by a Superuser, not a Sky employee. Find out more

@Rick28  The answer has been provided in post 2 above and applies to you as well as you can't cancel by posting here 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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