HARASSMENT VIA LEGAL TEAM

[JAN8329]

I returned all my sky equipment in the box I was sent,  posted off via a Post Office,  November 2023.

i have moved so unable to locate my proof of postage. 

Twice a year since I have had letters from BWLEGAL requesting a payment of £117.00 for not returning sky items!

Latest letter was yesterday. 

I spoke with BWLEGAL  yet again.

I email Sky.

Just received a reply asking me to return my sky items !!

So frustrating and stressful. 

Any advice please?

JanR

[Daniel0210 · Accepted solution]

@JAN8329 

That's not harassment. Unfortunately if you haven't got your proof of posting it's Skys decision as to whether non return charges are withdrawn. 

[MightyQuinn]

Hi @JAN8329 

Your post has been escalated to the Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147