Talk to a real person

[Malachydillon]

I want to know why I'm being charged £60 

[caesarome]

@Malachydillon 

You are not talking to Sky by posting here so have a look at your latest Sky bill and compare it to a previous one. The usual reason for an increase is a discount is ending or has ended.

https://www.sky.com/bill/tv-broadband-talk

[JM47]

I want to talk to someone about either reducing my sky package or leaving sky!

[Daniel0210]

@JM47 

For either of those you'll need to call Sky. 

To call Sky dial 150 (free) from a Sky Talk landline or a Sky mobile. Alternatively use this link…
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ leading to a number starting 0333.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ to see a dedicated ROI number. (Customer Services in the ROI are not open at weekends).

The posting of full phone numbers isn’t permitted on the forum.

Calls to Sky will initially be automated which may try to send you here to the forum, offer you online help or offer to send you a text. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.