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This discussion topic is read only This discussion topic has been answered Discussion topic: I would like to speak to a real person at sky what's the number?

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This message was authored by: Daniel0210

Message posted on ‎04 Dec 2024 05:01 PM

Re: Retentions Office Phone number

Posted by a Superuser, not a Sky employee. Find out more
@BjornToulouse wrote:

It seems to me for the best deal switch every 24 months. 

@BjornToulouse 

That's what a lot of customers are having to decide on. As stated earlier if you do that, after 18 months you'd benefit from new customer deals with Sky. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: BjornToulouse

Message posted on ‎04 Dec 2024 05:05 PM

Re: Retentions Office Phone number

hello EE then. Its a pitty because you use to get put through to the office in Livingston and they always gave you a discount to stay. Now I'll have to change my email address.

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This message was authored by: Mark39

Message posted on ‎04 Dec 2024 05:06 PM

Re: Retentions Office Phone number

Posted by a Superuser, not a Sky employee. Find out more
@BjornToulouse wrote:

hello EE then. Its a pitty because you use to get put through to the office in Livingston and they always gave you a discount to stay. Now I'll have to change my email address.

No need. As long as you log in regularly you'll be able to continue to use it.

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This message was authored by: Equbal

Message posted on ‎10 Dec 2024 03:31 AM

Re: what is the 0333 number please ?

Don't ever bother ringing them. Useless, incoherent and clearly untrained. I've been multiple times for the same bill, once resolved, by my efforts were only resolved. Once was an ICONIC company has become shambles..

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This message was authored by: LORRAINE1111111

Message posted on ‎10 Dec 2024 12:52 PM

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

I'm going insane just looking for an ACTUAL  phone number to speak to someone 

 

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This message was authored by: mikealanr

Message posted on ‎10 Dec 2024 01:05 PM

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

Posted by a Superuser, not a Sky employee. Find out more

Hi @LORRAINE1111111 

 

See my post above. The forum software will not allow us to post numbers but it is on that page!

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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This message was authored by: LORRAINE1111111

Message posted on ‎10 Dec 2024 01:16 PM

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

I'm just going to cancel.   I've been paying double what I should with one box not even working because it is so difficult dealing with them. They have zero customer service 

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This message was authored by: Mark39

Message posted on ‎10 Dec 2024 01:41 PM

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

Posted by a Superuser, not a Sky employee. Find out more
@LORRAINE1111111 wrote:

I'm just going to cancel.   I've been paying double what I should with one box not even working because it is so difficult dealing with them. They have zero customer service 

You'll need to call anyway to cancel. 31 days notice required. You won't be able to cancel if you're 'in contract' for Sky TV.

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Message posted on ‎24 Dec 2024 06:15 PM

Re: I would like to speak to a real person at sky what's the number?

I think it's disgusting that you have to speak to a machine. 

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This message was authored by: Daniel0210

Message posted on ‎24 Dec 2024 06:17 PM

Re: I would like to speak to a real person at sky what's the number?

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@Comb wrote:

I think it's disgusting that you have to speak to a machine. 

@Comb 

Most large companies start with an automated system. Have you an issue we can help you with? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎24 Dec 2024 06:19 PM

Re: I would like to speak to a real person at sky what's the number?

Yes I have tried to call 6 times and go passed to another department and they are closed it Christmas and we have no tv. 

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This message was authored by: Daniel0210

Message posted on ‎24 Dec 2024 06:25 PM

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more

@Comb 

Please explain why you have no TV and which Sky TV platform do you have? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎28 Dec 2024 03:20 PM

Re: I would like to speak to a real person at sky what's the number?

My puk is missing

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This message was authored by: Mark39

Message posted on ‎28 Dec 2024 03:27 PM

Re: I would like to speak to a real person at sky what's the number?

Posted by a Superuser, not a Sky employee. Find out more
@MaydayTG wrote:

My puk is missing

Missing in transit? Give Sky a call.

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This message was authored by: Jwhite46

Message posted on ‎30 Dec 2024 01:03 PM

Re: Contacting an actual human being to get sky installed, any phone numbers anywhere?

I've no idea why I can't get someone from my country to speak to me. 

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