Paramount+

[Lindym18]

Hi I have just swapped from sky q to glass tv but can't seem to get paramount+ they are asking for payment when I get it free with sky cinema any help would be grateful

[mikealanr]

Hi @Lindym18 

When you move from Q to Glass your subscriptions to Paramount and Discovery in the Sky Marketplace are cancelled and you have to reactive them. Please see the following on how to do this:

https://www.sky.com/help/articles/using-paramount-plus#:~:text=Go%20to%20Apps%20on%20your,Click%20Co....

MikeAlanR

[Fothergill1]

@Lindym18 

When moving from Sky Q to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link) 

https://www.sky.com/help/articles/sky-marketplace-upgrade

You should be able to re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions 

Select App subscriptions / Current / and then Paramount + Monthly.  Hopefully it will say £0 per month as you have Sky Cinema.  If so select Activate subscription.