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Discussion topic: Replacement Glass TV with issues

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This message was authored by: Jonesy65

Replacement Glass TV with issues

Worst purchase ever ! Had nothing but trouble with it .

Already had to have it replaced once only had the replacement a year and now having issues with this one too !

When i rang up customer services for help i was informed that the new TV set was under the old Warrenty? ? Which had of course just ran out  !

Absolutely absured. 

 


Moderator note: Changed title to reflect topic more.

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This message was authored by: TimmyBGood

Re: Replacement Glass TV with issues

Posted by a Superuser, not a Sky employee. Find out more

@Jonesy65 wrote:

 

When i rang up customer services for help i was informed that the new TV set was under the old Warrenty? ? 

Unfortunately that's correct: hardware issued as a warranty swap-out inherits the remaining balance of the warranty period of the original item.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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