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12 Feb 2025 10:53 AM
@xx82h wrote:Sky are getting absolutely crucified in the media and influencers with gen 2, and also crucified by people who are “stuck” with their gen 1 who think they are entitled to free everlasting hardware upgrades whenever a new TV comes out.
Serves sky right for making such a ridiculous piece of hardware to begin with. Low to mid range at best, priced like a top spec oled, yet has specs straight out of 2015, and suck with a proprietary OS which makes it next to useless without paying an everlasting subscription.
“Sky Glass” should be renamed “Buyer’s Remorse” to give people a head’s up.
Most of the negatives miss the point – the TV is good for those who it's aimed at. The problem is you have tech heads going "well it doesn't have feature x, y, z..." that MOST people won't notice. Those people will get their own super OLED TV and mega awesome soundbar and pair up a Sky Stream.
I do agree with upgrade thing is a mess. Most poeple believe they are entitled to it because Sky specifially mentioned in their Gen 1 launch presentation that an "mobile phone-style" upgrade programme would be available. It hasn't materialised but people, I think, have the right to expect it based on it being announced.
12 Feb 2025 11:10 AM - last edited: 12 Feb 2025 11:10 AM
Posted by a Superuser, not a Sky employee. Find out more
@mrwwt wrote:
Most of the negatives miss the point – the TV is good for those who it's aimed at. The problem is you have tech heads going "well it doesn't have feature x, y, z..." that MOST people won't notice. Those people will get their own super OLED TV and mega awesome soundbar and pair up a Sky Stream.
Exactly right.
12 Feb 2025
11:19 AM
- last edited:
12 Feb 2025
12:57 PM
by
Samraj
"tech heads", ie people who spend a lot of money on entertainment, which obviously is Sky's target audience. (removed)
This is why Glass is such a monumental flop all around. Their customer base are people who spend considerable amounts of money on home entertainment, gaming, home cinema setups compatible with Dolby, HDR content etc, yet the product on offer is subpar at best. It’s not for people who spend a lot of money on home entertainment, yet the product is priced as if it were.
If the TV sets were half the price, then they would be aimed at the target audience you seem to think they are for, ie not “tech heads”, yet it isn’t, is it? It’s priced like an OLED tv set with money to spare for a sound bar or even AV amp if so inclined.
(removed)
Then there was the guff about it being suited for people who can’t have a dish. Said people do fine without a dish as they watch their content on Netflix, Prime, Disney+, paramount+ etc. Why would those people want to buy an overpriced sub par TV set to watch all the stuff they already watch, but paying more to Sky for linear channels they can’t record either?
The market for Glass is so vanishingly small it’s no wonder their gen 2 is just a gen 1 with slightly brighter LED strips in the backlight, and a tiny additional speaker in the 2000’s plasma style chin bolted to the front?
(removed)
MODERATOR NOTE: Inappropriate remarks removed.
12 Feb 2025 11:32 AM
This YouTube video is an excellent representation of the 'average' Sky Glass customer.
This is the market for whom Sky Glass is perfect... and it's a large market.
Glass does everything they want and need it to do.
Let the mass-market enjoy Sky Glass, and let the niche-market tech-heads enjoy their OLEDs.
12 Feb 2025
11:36 AM
- last edited:
12 Feb 2025
12:58 PM
by
Samraj
@xx82h wrote:
"tech heads", ie people who spend a lot of money on entertainment, which obviously is Sky's target audience. (removed)
This is why Glass is such a monumental flop all around. Their customer base are people who spend considerable amounts of money on home entertainment, gaming, home cinema setups compatible with Dolby, HDR content etc, yet the product on offer is subpar at best. It’s not for people who spend a lot of money on home entertainment, yet the product is priced as if it were.
If the TV sets were half the price, then they would be aimed at the target audience you seem to think they are for, ie not “tech heads”, yet it isn’t, is it? It’s priced like an OLED tv set with money to spare for a sound bar or even AV amp if so inclined.
(removed)
Then there was the guff about it being suited for people who can’t have a dish. Said people do fine without a dish as they watch their content on Netflix, Prime, Disney+, paramount+ etc. Why would those people want to buy an overpriced sub par TV set to watch all the stuff they already watch, but paying more to Sky for linear channels they can’t record either?
The market for Glass is so vanishingly small it’s no wonder their gen 2 is just a gen 1 with slightly brighter LED strips in the backlight, and a tiny additional speaker in the 2000’s plasma style chin bolted to the front?
(removed)
MODERATOR NOTE: Inappropriate remarks removed.
If there was no market for the tv it wouldn't have been released. The first glass tv was very popular.
12 Feb 2025 11:39 AM
Things are getting a bit tempered here... over a television set.
Sky Glass has been one of the top selling TVs in the UK for years now, it's clear that the market thinks that it's not a flop. Certainly they wouldn't bother coming out with two new products if it were.
I think it's clear that Sky positions this in a way Apple positions products; it's not necessarily the top-of-the-line product but it's a design-concious and all-in-one system for most people's daily needs. Sky has the Puck which facilitates it on your preferred experience.
Pricing wise, it, like Apple products, are higher than they really cost but it's for individuals to weigh up what they value. Many would value the Glass offering above a technically better screen.
But importantly, it's not the only product on the market, and Sky is not forcing people onto using their TV set. You have options.
I think the thing is that if it's not a product for you, that's absolutely fine, but move on. There's a product out there that is for you. It doesn't mean Sky is evil for selling it, and it doesn't mean people are silly for buying it. They just value different things than you.
12 Feb 2025
11:40 AM
- last edited:
12 Feb 2025
12:58 PM
by
Samraj
@Jporch316 wrote:
@xx82h wrote:
"tech heads", ie people who spend a lot of money on entertainment, which obviously is Sky's target audience. (removed)
This is why Glass is such a monumental flop all around. Their customer base are people who spend considerable amounts of money on home entertainment, gaming, home cinema setups compatible with Dolby, HDR content etc, yet the product on offer is subpar at best. It’s not for people who spend a lot of money on home entertainment, yet the product is priced as if it were.
If the TV sets were half the price, then they would be aimed at the target audience you seem to think they are for, ie not “tech heads”, yet it isn’t, is it? It’s priced like an OLED tv set with money to spare for a sound bar or even AV amp if so inclined.
(removed)
Then there was the guff about it being suited for people who can’t have a dish. Said people do fine without a dish as they watch their content on Netflix, Prime, Disney+, paramount+ etc. Why would those people want to buy an overpriced sub par TV set to watch all the stuff they already watch, but paying more to Sky for linear channels they can’t record either?
The market for Glass is so vanishingly small it’s no wonder their gen 2 is just a gen 1 with slightly brighter LED strips in the backlight, and a tiny additional speaker in the 2000’s plasma style chin bolted to the front?
(removed)
MODERATOR NOTE: Inappropriate remarks removed.
If there was no market for the tv it wouldn't have been released. The first glass tv was very popular.
Completely agree with this. If the Gen 1 Glass didn't meet internal targets then it wouldn't necessaruly make sense for them to have worked on and released and Gen 2. Under a scenario where the Glass TV has "failed" you would expect for the product to silently and slowly die and for concentration to turn to Sky Stream instead, which isn't the case here.
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12 Feb 2025 12:10 PM - last edited: 12 Feb 2025 12:13 PM
@Jporch316 wrote:
@Paul737 wrote:
No recycling? The Sky Glass product was sold as being a strong environmental product.
A lot of the environmental marketing was based on the use of recycled materials in construction....... not so much the actual recycling of the product
Just to add the biggest environmental issues with TV's because of their size is packaging, polystyrene end caps being a major headache. Sky with their manufacturer did come up with a very good fully recycled packaging solution.
A second point and one people probably don't know is for every TV produced Sky will have to pay a green tax levy. The factory I was MD of in Wales we paid 40p per TV green tax for each TV produced to cover environmental issues at the point of the TV ending up at the recycling centre end of life. Sky will be no different.
So green is also about financial support Sky will have to pay in advance for an end of life TV. It is then up to how each authority handles their recycling waste which is out of the manufacturers hands.
12 Feb 2025 12:37 PM
Posted by a Sky employeeHi, everyone 👋🏽
Thanks for contributing to this topic!
I'd like to remind everyone currently, or considering, taking part in this topic of Sky Community rules, especially the following:
Be nice to each other.
Don't tell porkies or make accusations.
Keep your chat on topic. Post to help, not to argue with, disrespect or harass.
Don't incite complaints, campaign or lobby.
Thanks 🙂
12 Feb 2025 12:47 PM
@AndrewF_UK I must say I'm enjoying reading this thread, but then I am a wee bit strange! 😉
While Glass 1 and 2 is not for the likes of me, I don't really don't give a monkeys about how many people will buy it, how much they pay for it, or whether people are happy with it.
I do have an interest in TV technology and the like, and that's why I like reading these types of threads and occassionally making a contribution (which I would hope is helpful).
If someone has their heart set on a tv with the Sky OS built in and surround sound speaker too, with no additional wires apart from the power lead, then I believe Glass 1 or 2 are your only options. The only 1 lead thing is hard maybe impossible to match when including a surround sound speaker.
However, if someone asked for my advice as to whether to buy Glass 1 or 2, I would say that they should weigh up their viewing needs and priorities and explore alternative TVs for the same sort of money Sky are asking.
If they end up purchasing Glass.... good for them.
12 Feb 2025 12:59 PM
No ehternet port!!!
12 Feb 2025 01:04 PM
Posted by a Superuser, not a Sky employee. Find out more
@SnosRap75 wrote:No ehternet port!!!
Hi
yes there is an ethernet port
12 Feb 2025 01:05 PM
Posted by a Superuser, not a Sky employee. Find out more@SnosRap75 If you have access to a photo of the input ports you will find the Ethernet port is the one on the left of HDMI socket 1.
12 Feb 2025 01:23 PM - last edited: 12 Feb 2025 02:19 PM
Posted by a Superuser, not a Sky employee. Find out more
From the Cord Busters hands-on
Left to right that's ethernet, HDMI 1, HDMI 2 (eARC), HDMI 3, USB-C for Sky Live, USB-A for Common Interface+ external Conditional Access Module, DTTV aerial
Power socket has moved elsewhere.
12 Feb 2025 02:51 PM
Ok that's great, I read that it didn't.... Thanks
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