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Discussion topic: Hi my sky is 30 seconds behind on live sports like football

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This message was authored by Sammyg2204 This message was authored by: Sammyg2204

Hi my sky is 30 seconds behind on live sports like football

My sky is 30 seconds behind on live sports and I want it live 

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This message was authored by GD1 This message was authored by: GD1

Re: Hi my sky is 30 seconds behind on live sports like football

Posted by a Superuser, not a Sky employee. Find out more

@Sammyg2204 wrote:

My sky is 30 seconds behind on live sports and I want it live 


In short you won't get it in sync with Freeview  etc as there is always lag when streaming over the internet.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Sammyg2204
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This message was authored by Sammyg2204 This message was authored by: Sammyg2204

Re: Hi my sky is 30 seconds behind on live sports like football

What options can I do to make it more closer together within a few seconds of it being live 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Hi my sky is 30 seconds behind on live sports like football

Posted by a Superuser, not a Sky employee. Find out more

@Sammyg2204  Unfortunately that's the norm with any streaming service and live sports 

 

there is nothing you can do as Internet broadcasting is completely different from satellite 


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Sammyg2204
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This message was authored by Sammyg2204 This message was authored by: Sammyg2204

Re: Hi my sky is 30 seconds behind on live sports like football

Ok thanks 

This message was authored by GD1 This message was authored by: GD1

Re: Hi my sky is 30 seconds behind on live sports like football

Posted by a Superuser, not a Sky employee. Find out more

@Sammyg2204 wrote:

What options can I do to make it more closer together within a few seconds of it being live 


None, you can't speed up the lag

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Hi my sky is 30 seconds behind on live sports like football

Posted by a Superuser, not a Sky employee. Find out more

@Sammyg2204 

 

As I've commented in similar threads, only FM radio is (very nearly) 'live': all digital capture/processing/transmission/reception has an inevitable degree of lag behind real time.

 

There are some technical tricks which can reduce this but Sky does not seem to be using them, which is perhaps slightly odd given their effective monopoly of various sports coverage.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
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This message was authored by tweetSP0RT This message was authored by: tweetSP0RT

Re: Hi my sky is 30 seconds behind on live sports like football

The best option for IP delivery in terms of delay is BT TV which uses 'multicast' and is relatively close to traditonal broadcast. Since switching to Sky for all but TNT Sports I've had to get in the habit of trying to remember to turn off notifications/avoiding social media at crucial points! 

This message was authored by Kevjs This message was authored by: Kevjs

Re: Hi my sky is 30 seconds behind on live sports like football


@TimmyBGood wrote:

@Sammyg2204 

 

As I've commented in similar threads, only FM radio is (very nearly) 'live': 

 That used to be the case, but most FM broadcasts now have a delay on them to be in sync with DAB - and a handful of stations (especially at lower power sites) are fed from the DAB signal. IIRC the BBC broadcast the pips early so they are played out on time.

 

Interestingly the BBC have recently got their iPlayer delay down from 80 - 120 seconds to just 20 https://www.digitaltveurope.com/2023/08/14/bbc-enhances-speed-performance-on-iplayer/#:~:text=Prior%....

This message was authored by Mateus This message was authored by: Mateus

Re: Hi my sky is 30 seconds behind on live sports like football

In Netherlands, when watching domestic football using an online box, the delay is 1 second. I wonder why England is delaying the broadcasts.

This message was authored by k1racing This message was authored by: k1racing

Re: Hi my sky is 30 seconds behind on live sports like football

This is absolute nonsense to blame it on ‘lag’. When I watch the game on SKY glass and in the same house, I have another ‘stream’ on the official app (bt sports etc) - they delay/lag is minimal from the app. This has always felt like SKY building in the delay as a buffer to ensure the ‘stream’ appears to be the best possibly quality and to help cover any buffering however/ when some of us have very fast, low latency internet connections / it should be our choice to change the delay to suit our speeds. I would also comment that in believe that SkY are misspelling as this type of ‘built in’ delay should be highlighted at the point of sale / I would never have chosen it, had I known. I often hear the neighbours cheering a goal and then I wait to see who scored…… SKY’s flagship Glass product in 2024…… We settle for too much from the providers when we are paying a lot of money each month to pay their wages and the service!
This message was authored by mikealanr This message was authored by: mikealanr

Re: Hi my sky is 30 seconds behind on live sports like football

Posted by a Superuser, not a Sky employee. Find out more

@k1racing 

 

Your replying to an old thread. Sky have now implemented "live sync" (not a fan of the name) but is a low latency mode.

 

See: https://www.skygroup.sky/en-gb/article/entertainment-os-on-sky-keeps-getting-smarter-thanks-to-cleve...

 

MikeAlanR

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65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by RMarshall6 This message was authored by: RMarshall6

Re: Hi my sky is 30 seconds behind on live sports like football

i subscribed to TNT sports to watch the rugby Autumn Internations. I have a Glass Tv and the lag was so bad it was almost unwatchable. 

 

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