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Discussion topic: Sky glass has no sound and some programmes not loading

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This message was authored by Miky1 This message was authored by: Miky1

Sky glass has no sound and some programmes not loading

My sky tv just stopped working yesterday morning no sound and most channels won't load I've tried all the reset process and still no joy can anyone help please 

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This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass has no sound and some programmes not loading

Posted by a Superuser, not a Sky employee. Find out more

@Miky1 wrote:

My sky tv just stopped working yesterday morning no sound and most channels won't load I've tried all the reset process and still no joy can anyone help please 


Can you get into the Netflix app and go to the settings and select network check .... this will tell you the speed your glass is getting . It may also be worth a  full reboot of your router. 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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