0

Discussion topic: Sky glass subscription pause?

Reply
This message was authored by: PhilB15781

Sky glass subscription pause?

Hello! I was wondering if anyone knew oif it os possible to pause or change my service with glass as I ma looking at moving away for 9/12 months and wont be using sky?

Reply

All Replies

This message was authored by: MarkGoldsmith

Re: Sky glass subscription pause?

Posted by a Superuser, not a Sky employee. Find out more

@PhilB15781 wrote:

Hello! I was wondering if anyone knew oif it os possible to pause or change my service with glass as I ma looking at moving away for 9/12 months and wont be using sky?


Unfortunately Sky don't allow for a "pausing" of services. The only way it would be possible is if you weren't in a minimum term contract and instead on a monthly rolling contract, which would allow you to cancel giving the required 31 days notice.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Reply