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Discussion topic: Can I upgrade my Sky Glass from 55 inch to 65 ?

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This message was authored by Shijo This message was authored by: Shijo

Can I upgrade my Sky Glass from 55 inch to 65 ?

Hi,

 

I currently have 55 inch sky glass. I currently moved to a new house and the TV is very small fo the wall. Is there an option to upgrade to 65inch so that I can sell the current one to Sky and exchange with 65 ?

 

Shijo


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This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Posted by a Superuser, not a Sky employee. Find out more

@Shijo wrote:

 

normally, most manufactures has the option to sell the old device while bying a new one.


Of course you can sell it privately, but I'm not aware of any manufacturer which will buy television hardware back.  Some hire-purchase schemes may permit this, but Glass is not provided on HP: the monthly hardware cost is repayment of an unsecured personal loan.

 

The v1 65" is apparently out of stock anyway, prior to an announcement by Sky next month.  They are available second hand and frankly much better value that way: the list price is now ridiculous for a three year old device.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Posted by a Superuser, not a Sky employee. Find out more

@Shijo  There is no such exchange scheme you will need to buy the 65 as new

 

you can sell the 55 on well known websites make sure you unregistered it from your account first and do a factory reset 


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This message was authored by mikealanr This message was authored by: mikealanr

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Posted by a Superuser, not a Sky employee. Find out more

Hi @Shijo 

 

Sky don't buy back Glass units. You are free to sell it and purchase a new set from Sky. You can have up to 3 Glass sets and 6 pucks on your account, but you'll need whole home.

 

You will need to pay for your existing unit (if on finance) and pass an other credit check if not purchasing outright.

 

https://www.sky.com/help/articles/your-devices-sky-glass#:~:text=On%20your%20account%2C%20you%20can,....

 

However, you might be better of researching a new TV and using a Sky Stream Puck or waiting as there are rumours circulating of a new glass product in February. Glass is now 3 year old tech.

 

MikeAlanR

 

 

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Shijo
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This message was authored by Shijo This message was authored by: Shijo

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Thank you @SKY1992bf .

 

This is so poor from Sky as normally, most manufactures has the option to sell the old device while bying a new one. I really regret now!

This message was authored by Mark39 This message was authored by: Mark39

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Posted by a Superuser, not a Sky employee. Find out more

@Shijo wrote:

Thank you @SKY1992bf .

 

This is so poor from Sky as normally, most manufactures has the option to sell the old device while bying a new one. I really regret now!


I don't know of any TV manufacturer that does that?

This message was authored by TimmyBGood This message was authored by: TimmyBGood Answer

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Posted by a Superuser, not a Sky employee. Find out more

@Shijo wrote:

 

normally, most manufactures has the option to sell the old device while bying a new one.


Of course you can sell it privately, but I'm not aware of any manufacturer which will buy television hardware back.  Some hire-purchase schemes may permit this, but Glass is not provided on HP: the monthly hardware cost is repayment of an unsecured personal loan.

 

The v1 65" is apparently out of stock anyway, prior to an announcement by Sky next month.  They are available second hand and frankly much better value that way: the list price is now ridiculous for a three year old device.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by GD1 This message was authored by: GD1

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Posted by a Superuser, not a Sky employee. Find out more

@Shijo wrote:

Thank you @SKY1992bf .

 

This is so poor from Sky as normally, most manufactures has the option to sell the old device while bying a new one. I really regret now!


Really? which manufactureres do this?

 

As mentioned you can sell it privately but I've never hard of a manufacturer buy a set back?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass, Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by Ellie_TV This message was authored by: Ellie_TV

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?


@GD1 wrote:

@Shijo wrote:

Thank you @SKY1992bf .

 

This is so poor from Sky as normally, most manufactures has the option to sell the old device while bying a new one. I really regret now!


Really? which manufactureres do this?

 

As mentioned you can sell it privately but I've never hard of a manufacturer buy a set back?


Samsung introduced a 'TV Upgrade Programme' in 2019 which allowed customers to purchase one of their TVs on interest free credit and then upgrade it after 2 years. This is where Sky got the idea to do the same with Glass...

However, the pandemic caused Samsung to discontinue their version of the upgrade scheme, and I suspect that's why Sky decided not to even start theirs. 

This message was authored by Laing1 This message was authored by: Laing1

Re: Can I upgrade my Sky Glass from 55 inch to 65 ?

Posted by a Superuser, not a Sky employee. Find out more

@Ellie_TV wrote:

@GD1 wrote:

@Shijo wrote:

Thank you @SKY1992bf .

 

This is so poor from Sky as normally, most manufactures has the option to sell the old device while bying a new one. I really regret now!


Really? which manufactureres do this?

 

As mentioned you can sell it privately but I've never hard of a manufacturer buy a set back?


Samsung introduced a 'TV Upgrade Programme' in 2019 which allowed customers to purchase one of their TVs on interest free credit and then upgrade it after 2 years. This is where Sky got the idea to do the same with Glass...

However, the pandemic caused Samsung to discontinue their version of the upgrade scheme, and I suspect that's why Sky decided not to even start theirs. 


@Ellie_TV so the question from @GD1 still stands

which manufacturers currently do this 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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