19 Jan 2025 02:35 PM
My sky glass has started failing to connect to the internet
this is a recent thing but seems to be happening every day
I have a booster already and everything else works pucks etc in other rooms are fine
also the sound sync has been dropping everyday about a second out it's so annoying
19 Jan 2025 03:58 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @december65
The audio sync issue is a known issue. There is a mega thread on the forum with a link to a form which Sky are using to track it. See: https://helpforum.sky.com/t5/Sky-Glass-Live/Speech-out-of-sync-on-Sky-glass/td-p/4831146
In terms of the drop out. Is this when you turn your glass on? Try setting the network standby mode to ON and overnight power save OFF. You can find this is settings > startup and standby.
MikeAlanR