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Discussion topic: Sky Glass Power Down 17/1/25

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This message was authored by EllisAces This message was authored by: EllisAces

Sky Glass Power Down 17/1/25

Is it only mine or is Sky Glass not working? Have tried turning power off and on, restarting. Nothing is happing. No red light on the front. Power source is fine.

A repeat of last year?


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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky Glass Power Down 17/1/25

Posted by a Superuser, not a Sky employee. Find out more

Mine was ok when I stopped watching at 1.15pm. If it were a widespread issue I'm sure there would have been many more posts by now. Try leaving the power off at the plug for an hour or so.

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This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Sky Glass Power Down 17/1/25

Posted by a Superuser, not a Sky employee. Find out more

Mine was ok when I stopped watching at 1.15pm. If it were a widespread issue I'm sure there would have been many more posts by now. Try leaving the power off at the plug for an hour or so.

This message was authored by lettice This message was authored by: lettice

Re: Sky Glass Power Down 17/1/25

Posted by a Superuser, not a Sky employee. Find out more

Have you tried the recovery procedure as in step 4 here;

 

https://www.sky.com/help/home/sky-tv/sky-tv-glass/fixing-a-problem-sky-glass/fixing-sky-glass-tv/art...

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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