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Discussion topic: When I want to Fast Forward a program, and that program has finished Sky Glass Fails

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This message was authored by: AJH

When I want to Fast Forward a program, and that program has finished Sky Glass Fails

Scenario:

I am watching a program on Sky Glass, which I may have paused.

I now want to fast Forward that Program, for example over adverts, or I watched a portion on another Sky-Puck.

This works - under certain circumstances.

 

This Fast Forward FAILS if the program has finished.

 

i.e.. Lets say I am at 45 minutes into a 1 hour program.

But lets say that, the 1 hour program finished say 10 minutes ago at the time I want to fast forward, e.g. to FF through an advert, or to catch up for any other reason.

 

If, at this point,  I set Fast Foreward I then lose the program completely (if the 'live' program has finished)!

 

To say this is Irritating is a severe Understatement.  

 

Anyone else exepriencing this?

Any ideas on how to resolve?

 

Thank you. 

Tony

 

 

 

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This message was authored by: Fothergill1

Re: When I want to Fast Forward a program, and that program has finished Sky Glass Fails

Posted by a Superuser, not a Sky employee. Find out more

Hi @AJH  This is a known issue and I agree it is highly annoying (it happened to me a couple of hours ago).

 

There is a comprehensive thread on the issue as THIS link.  The "answer" is from a Sky employee acknowledging the issue and is the latest update from them.

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This message was authored by: AJH

Re: When I want to Fast Forward a program, and that program has finished Sky Glass Fails

@Fothergill1 

 

Thank you for your response. I didn't find the thread you pointed me to before I posted.

I will connect with that thread.

Thank you and regards

Tony

 

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