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Discussion topic: Sky stream remote bad

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This message was authored by Ehi1010 This message was authored by: Ehi1010

Sky stream remote bad

My sky stream remote isn't working anymore. 

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky stream remote bad


@Ehi1010 wrote:

My sky stream remote isn't working anymore. 


If you've followed the advice here and it still doesn't work you'll need to ring Sky and ask for a replacement:

https://www.sky.com/help/articles/remote-control-help-sky-glass 

Ehi1010
Topic Author
This message was authored by Ehi1010 This message was authored by: Ehi1010

Re: Sky stream remote bad

It didn't work . Do you have a sky number I can ring for a replacement please ?

This message was authored by GD1 This message was authored by: GD1

Re: Sky stream remote bad

Posted by a Superuser, not a Sky employee. Find out more

@Ehi1010   You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky stream remote bad


@Ehi1010 wrote:

It didn't work . Do you have a sky number I can ring for a replacement please ?


We can't post phone numbers on this forum. You need to click on the 'No, I still need help' button at the end of the troubleshooting link I gave you and it will show you the phone number to call. 

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