My good journey to Sky Stream from Sky Q

[lettice]

Today is three months since moving to Sky Stream from Sky Q.

In those three months, I have not had any issues with either of my two pucks.

Have kept one on ethernet and one on wifi, both performing without any network glitches.

So pleased that the Great set of channels have sorted out ther cloud recordings of those split films ( entertainment short programme between).

All now play out as a cloud recording. Great, to cloud record all those great westerns especially.

All my Sports cloud content, whether it be IPL, F1, Indycar, premier league/efl/fa cup football, tennis, golf and the like has all cloud recorded without issue.

Always enjoyed the 4k coverage that Eurosport provided of live matches and replays during previous years of the French Open.

This year, they are doing the same and the match replays they have shown so far have really shown off the uplift in pq that Sky Stream offers, not only with its HD broadcast quality,, but in this case the HDR quality.

Look forward this week to watching the French Open in HDR for selective matches.

The continue watching and playlist for all my easy to get to and view option is still working very well to my liking, as I have mentioned previously above.

Still finding the apps, whether Netflix, Discovery+, Apple TV+, Disney+, Paramount+, ItvX, 4 and 5 all work well and moving between apps and linear tv is an easy flow.

One thing I find could be much improved, is the layout of the Sports menus, it feels like a lot of panning up down, left/right to get to content easily or quickly while browsing. Hopefully, that will get some improvement as Sky Stream evolves.

[nmbailey]

I wonder how typical this experience is of the Stream technology? I moved from Virgin Media a year ago and it's all been good so far for me, too. I'm a little wary of my monthly bill increasing when my initial 18 months are up but compared to what I was being asked to pay by Virgin (after 25 years as a customer) I'm happy with Sky Stream

[Padam_Padam]

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@nmbailey wrote:

I wonder how typical this experience is of the Stream technology? I moved from Virgin Media a year ago and it's all been good so far for me, too. I'm a little wary of my monthly bill increasing when my initial 18 months are up but compared to what I was being asked to pay by Virgin (after 25 years as a customer) I'm happy with Sky Stream

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I think it's fair to say that most Sky Stream customers are probably relatively happy. People come on these forums to moan mainly, but their numbers are relatively small in the grand scheme of things. 

The Sky Stream 'experience' is hugely dependent on the customer's broadband network. Those with decent stable bandwidth have a better experience. Simple. 

A lot also depends on what a customer expects from the service. Many customers are switching to streaming for the first time and whilst some find the change difficult, others take to it well. 

A lot also depends on how you consume TV. For those serial channel hoppers who aren't fussed about frame rates or HDR, like to be fed lots of stuff to choose from in one fairly simple interface, and just like to have something on all the time, then it can be ideal. 

For others (mainly non-sports fans), who perhaps seek a more refined experience, who choose what they want to watch by other means and care a little more about how this content is presented to them, then it can be problematic. But these people are very much in the minority. 

Sky Stream is a mass market product, designed to appeal to as many as possible. It delivers what most of those people want very effectively, and those that don't like it can easily get what they want elsewhere. That's the joy of the streaming world.    

[IWTD]

We switched from Q to stream in early December and have had no issue, I think there are probably two main issues that give stream/glass a negative image the first is essentially using the playlist wrong, I can't speak first hand about the state of the service when they first launched but I watched so many YouTube reviews when both glass and then stream were first launched and it completely put me off even considering it, they all showed how every episode available is there etc, the Simpsons was one fo their favourites to show as there are 34 odd series, they were using the playlist exactly like you would use the planner on satellite, the playlist is your watchlist, using the Simpsons again you wouldn't go on Disney + go to your watchlist scroll all the way through 34 series to find series 11 episode 20 etc when it's sat at the front of your continue watching rail, stream works exactly the same way you should really only be going to the playlist to start a new programme, once started it lives on the continue watching rail, weekly programmes work the same for example this morning new episodes of  both The Jinx part two and The Cleaning Lady are right there front and centre as the most recent entires, this works the same way for all new weekly shows across all apps except annoyingly Disney+, it took us 3/4 weeks to break the habit of going to the playlist first and instead treating it like one fo the streaming apps, in just shy of seven months the only cloud recording issues we have had are one documentary on PBC America just simoly doing nothing, and the others were over Christmas were a few films were recorded from ITV/CH5 were they recorded the first part fine but both channels stick those stupid 5 minute entertainment rubbish in the middle causing the second half not to record. 

The second issue will be your own broadband connection, the speeds Sky advertise may be all fine if you live alone or a couple watching the same tv it may be fine, but if your a busy household anything less that a full fibre connection is just crazy and asking for trouble, we are a household of me the wife and three kids, four pucks and with Sky's gigabit have not had a single outage or issue, with some of the wether over the winter there would have been multiple blue screen of death and no satellite signal on Q in this time, yet stream has not so much as blinked.

The second aspect is your own internal network environment and this is YOUR responsibility not anyone else's in this age of playing victim and no self responsibility for yourself,  this is a true story of a relative of mine, if you had you ONT installed in your closet under your stairs and hence your router is now in there behind a closed door and things don't work because you didn't want to look at a 'ugly router' it's not the isp's fault when your getting over the full speed into you house, stream needs a constant consistent connection to work correctly. 

[MarkGoldsmith]

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@IWTD wrote:

We switched from Q to stream in early December and have had no issue, I think there are probably two main issues that give stream/glass a negative image the first is essentially using the playlist wrong, I can't speak first hand about the state of the service when they first launched but I watched so many YouTube reviews when both glass and then stream were first launched and it completely put me off even considering it, they all showed how every episode available is there etc, the Simpsons was one fo their favourites to show as there are 34 odd series, they were using the playlist exactly like you would use the planner on satellite, the playlist is your watchlist, using the Simpsons again you wouldn't go on Disney + go to your watchlist scroll all the way through 34 series to find series 11 episode 20 etc when it's sat at the front of your continue watching rail, stream works exactly the same way you should really only be going to the playlist to start a new programme, once started it lives on the continue watching rail, weekly programmes work the same for example this morning new episodes of  both The Jinx part two and The Cleaning Lady are right there front and centre as the most recent entires, this works the same way for all new weekly shows across all apps except annoyingly Disney+, it took us 3/4 weeks to break the habit of going to the playlist first and instead treating it like one fo the streaming apps, in just shy of seven months the only cloud recording issues we have had are one documentary on PBC America just simoly doing nothing, and the others were over Christmas were a few films were recorded from ITV/CH5 were they recorded the first part fine but both channels stick those stupid 5 minute entertainment rubbish in the middle causing the second half not to record. And even this has got better in the past 2 months with films broadcast on some channels now cloud recording in 2 parts.

The second issue will be your own broadband connection, the speeds Sky advertise may be all fine if you live alone or a couple watching the same tv it may be fine, but if your a busy household anything less that a full fibre connection is just crazy and asking for trouble, we are a household of me the wife and three kids, four pucks and with Sky's gigabit have not had a single outage or issue, with some of the wether over the winter there would have been multiple blue screen of death and no satellite signal on Q in this time, yet stream has not so much as blinked.

The second aspect is your own internal network environment and this is YOUR responsibility not anyone else's in this age of playing victim and no self responsibility for yourself,  this is a true story of a relative of mine, if you had you ONT installed in your closet under your stairs and hence your router is now in there behind a closed door and things don't work because you didn't want to look at a 'ugly router' it's not the isp's fault when your getting over the full speed into you house, stream needs a constant consistent connection to work correctly. 

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[lettice]

Now into my fifth month of Sky Stream

Still all good, no issues with either of my pucks.

Stream slightly changes your mindset for watching, as Ive mentioned above, but its all worked well and could say for the better.

Did really enjoy that all the Le Mans many, many hours coverage through that weekend on Eurosport all playlisted perfectly. Dropped in many times over the weekend with the few long hours of continual 'recordings' and used 'watched from start' to rewind and catchup at times.
The 'recordings' were 14 hours or so long.They are still sitting in my playlist, not that I would now really want to play them, Im a live or close to live watcher of Sports.

Even on Q I never held onto recordings for long, delete being your friend on Q for space, health and reliability.

On a Sunday I watch a lot of Sport, F1, Indycar, golf, football, tennis and more live and switching regularly between channels, with extra watching on Sky Go on a couple of tablets, side by side.

I always playlist the ITV all day coverage of the BTTC and drop in and out of it during the day, Using also again 'watch from start' and can just rewind or drop in to where I left off through the day with no issues.
On stream this also has worked a treat.

The euros has been reliable too with the BBC and ITV coverage, doing much the same as above with playlist  and 'watch from start' and some from Stream going through easily to the apps without issue.

What I do like about Stream, is how easy it is while in an app to drop back to a linear channel or a browse for content, switch to another app with a voice or remote control click and from home page 'left swipe' return quickly to where you left off.
For me that has all been a smooth, seamless and easy transition, a big bonus of how the Stream concept all fits and works across the watching platforms.

[Fothergill1]

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And even this has got better in the past 2 months with films broadcast on some channels now cloud recording in 2 parts.

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That's good to know @MarkGoldsmith 👍.  Whenever I see a movie with a break in the middle I don't bother with it so hadn't realised this has been fixed in some instances.

[nmbailey]

What channels are the split movies fixed on? Movies on Great and ITV channels were the culprits last time i looked

[lettice]

The Great set of channels ( Great movies/action/romance/TV) and the five set of channels (5 star, 5 action, 5 USA, 5 select and channel 5 itself) were all fixed just over a a couple of months back.

ITV has always worked fine for me, so must have been fixed before the end of Feb when I got Stream

The Film 4, Legend channels and Movies  24 channels have all playlisted fine.

[2Bob55]

Wish I could ,had Q moved to leaf living with supplied broadband but struggling to Change tv to stream