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Discussion topic: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter it.

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This message was authored by Chris+Neal This message was authored by: Chris+Neal

I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter it.

Not much more to say beyond the title 🙂

I have disabled all PIN restrictions on my puck, but the last four times I selected a Sky Movies channel it required my PIN before playing the movie. Why?


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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chris+Neal 

 

Because Sky broadcast post watershed content pre watershed. You will always be asked for a pin due to Ofcoms Mandatory Pin Protection rules.

 

See: https://www.sky.com/help/articles/your-sky-glass-pin

 

"Good to know: Even if you turn off this setting, you'll still need to enter your PIN if you're watching a Sky Cinema movie or download before its normal watershed time. For example, before 8pm for shows or movies rated 12 or 15, or before 9pm for ones rated 18."

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter

Posted by a Superuser, not a Sky employee. Find out more

Hi @Chris+Neal 

 

Because Sky broadcast post watershed content pre watershed. You will always be asked for a pin due to Ofcoms Mandatory Pin Protection rules.

 

See: https://www.sky.com/help/articles/your-sky-glass-pin

 

"Good to know: Even if you turn off this setting, you'll still need to enter your PIN if you're watching a Sky Cinema movie or download before its normal watershed time. For example, before 8pm for shows or movies rated 12 or 15, or before 9pm for ones rated 18."

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
This message was authored by Sooteee This message was authored by: Sooteee

Re: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter

It's not very well managed though by Sky, just an arbitrary blanket approach. 
I can't remember Channel 4 broadcasting The Crystal Maze after the watershed, it was a family show, still is, yet requires a PIN on occasions. 
Also, there are instances where two separate channels will broadcast the exact same show, one wants a PIN, one doesn't? 
Plenty of other inconsistencies applied to this 'regulation' across the schedules. At least apply it properly! 
OFCOM and the rest our Nanny State organisations should allow those of us who have no kids in the house to have an option that allows us to turn this annoyance off permanently. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter

Posted by a Superuser, not a Sky employee. Find out more

@Sooteee wrote:

 


OFCOM and the rest our Nanny State organisations should allow those of us who have no kids in the house to have an option that allows us to turn this annoyance off permanently. 


Write to your MP: that would require government to grant additional power to Ofcom.

 

I might also observe that worrying about protecting children is literally what a nanny does...

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Sooteee This message was authored by: Sooteee

Re: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter

Waste of a letter and time. 

This message was authored by Sooteee This message was authored by: Sooteee

Re: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter


@TimmyBGood wrote

 

I might also observe that worrying about protecting children is literally what a nanny does...


And if I don't have kids, I don't need one.... I'm perfectly capable of looking after my own viewing. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: I turned off all PIN options on my Sky Stream puck, but some movie channels still make me enter

Posted by a Superuser, not a Sky employee. Find out more

@Sooteee 

 

No such exemption exists: forty years ago when 'foreign' satellite television was becoming a thing, the moral panic was about any exposure to unregulated content.  While this is undoubtedly completely outdated in the internet era, no government has ever been brave enough to change it.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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