This discussion topic has been answered Discussion topic: Ad skipping (isn't working)

This message was authored by: Mozzygore · ‎01 Mar 2025

Hey, I have sky stream and decided to get ad skipping. So I added it to my subscription, but for some reason I don't get the option to actually skip any ad at all. I know it doesn't work for live TV, but it should on most other channels. Anyone know how to fix this. (I've turned it off etc)

This message was authored by: MarkGoldsmith · ‎01 Mar 2025

The "skip ad" button only works for Sky's own on-demand content.

What the ad skip feature allows you to do is to fast forward through content on ITV X, C4 app and the My 5 app.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

View this Answer within the discussion

This message was authored by: SKY1992bf · ‎01 Mar 2025

@Mozzygore Hopefully the link below will help

https://www.sky.com/help/articles/ad-skipping

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: MarkGoldsmith · ‎01 Mar 2025

The "skip ad" button only works for Sky's own on-demand content.

What the ad skip feature allows you to do is to fast forward through content on ITV X, C4 app and the My 5 app.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.

If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Mozzygore · ‎01 Mar 2025

Thank you that was helpful. Not really a need for it to be fair, thought it sounded better than it actually is.

This message was authored by: Eashtacal · ‎05 Aug 2025

I have the same problem and despite time sent dealing with Sky customer service in which time I could have grown a beard, I am no further forward.

This message was authored by: Hunter2660 · ‎05 Aug 2025

@Eashtacal wrote:
I have the same problem and despite time sent dealing with Sky customer service in which time I could have grown a beard, I am no further forward.

Can you be a little clearer on the problems you are experiencing? The ad skip function is quite clear: 1/ You need to subscribe 2/ It only works on Sky's on demand content 3/ You can fast forward/rewind on ITVX, Channel 4 and Channel 5 apps. 4/ It doesn't work on Disney+, Discovery+, Netflix, or Amazon Prime.

This message was authored by: Eashtacal · ‎05 Aug 2025

Thanks for your reply. I have managed to fix the problem myself.

This discussion topic has been answered Discussion topic: Ad skipping (isn't working)

Ad skipping (isn't working)

Re: Ad skipping (isn't working)

All Replies

Re: Ad skipping (isn't working)

Re: Ad skipping (isn't working)

Re: Ad skipping (isn't working)

Re: Ad skipping (isn't working)

Re: Ad skipping (isn't working)

Re: Ad skipping (isn't working)

Was this discussion not helpful?

Search Sky Community

Start a new discussion