Sky stream lip sync issue with Samsung soundbar

[Alibaz]

Changed from Sky Q to Sky stream TV today, but I now have a lip sync issue with my Samsung soundbar & on the screen picture. There is no lip sync issue when viewing TV through my LG OLED TV or when viewed on previous Sky Q box. Has anyone else had the same issue & is there a fix for it?

Does anyone know a fix for this?

[Dazzasky]

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@Alibaz wrote:

Changed from Sky Q to Sky stream TV today, but I now have a lip sync issue with my Samsung soundbar & on the screen picture. There is no lip sync issue when viewing TV through my LG OLED TV or when viewed on previous Sky Q box. Has anyone else had the same issue & is there a fix for it?

Does anyone know a fix for this?

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Try changing the sound mode to pass through on the stream box if you haven't already. @Alibaz 

[Alibaz]

Thanks for the suggestion. I've tried it, but unfortunately it hasn't fixed the issue.

[Nigelb1972]

Are you connecting via spdif or HDMI via Arc or eArc? 

[Alibaz]

The connection is via HDMI ARC.

[Nigelb1972 · Accepted solution]

HDMI to TV and then arc out to your soundbar?

Try Dolby Digital Plus as the audio setting on the puck and set the TV to pass through.

[Alibaz]

Thanks for your suggestion. I have changed the setting to Dolby digital plus & the lip sync problem has been resolved.

Thanks again for your help.