Trying to respond to an email that doesn't exist

[Tashjamcake]

Hi

I'd recieved an email in response to a complaint I made.

They've asked for me to respond to the email but it comes back that it doesn't exist.

Could someone please contact me, I'm currently not able to speak over the phone, my health condition has flared up

[Daniel0210]

@Tashjamcake 
We are customers on here. You aren’t talking to Sky Customer Services.

Sky won't call you in response to a post.

In your circumstances it may be worth you registering with the Sky Accessibility Team who may be able to help you now or in the future. Once registered there are also different methods of communication with this team
https://www.skyaccessibility.sky/ 

[Tashjamcake]

Thank you so much for responding. I appreciate that information so much