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Discussion topic: Credit Refund

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Leedsdazz
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Credit Refund

‎02 Jan 2025 01:16 PM

Hi, there is a credit on my account which I would like sending to my current payment method. How can I arrange this?
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caesarome
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Re: Credit Refund

‎02 Jan 2025 05:11 PM

Posted by a Superuser, not a Sky employee. Find out more

@Leedsdazz 

In that case the credit can't be refunded as it will be used against your next available bill so it will be used to pay or part pay it.

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Daniel0210
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Re: Credit Refund

‎02 Jan 2025 01:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@Leedsdazz 

Is this credit applied after leaving Sky? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Leedsdazz
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Re: Credit Refund

‎02 Jan 2025 05:05 PM

No I've just joined and they spent so long getting it up and running (still not working). The credit is compensation.

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caesarome
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Re: Credit Refund

‎02 Jan 2025 05:11 PM

Posted by a Superuser, not a Sky employee. Find out more

@Leedsdazz 

In that case the credit can't be refunded as it will be used against your next available bill so it will be used to pay or part pay it.

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If you need help please provide as much information as you can
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Leedsdazz
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Re: Credit Refund

‎02 Jan 2025 06:04 PM

The credit is 700+ and I will only be paying 60quid a month I don't need that all on my account, is there no way to request that it be sent to my account?

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Daniel0210
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Re: Credit Refund

‎02 Jan 2025 06:06 PM

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@Leedsdazz 

It will be used to pay future bills until used up or you leave Sky.,


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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