02 Jan 2025 03:13 PM
I need to cancel Discovery+
03 Jan 2025 09:37 AM
Posted by a Superuser, not a Sky employee. Find out moreGive this a try:
For Sky Stream puck or Sky Q - Press Home on your Sky remote, then select My Sky at the bottom of the screen.
You’ll then see a screen with your purchases. Select Your products. You’ll then be asked to enter your Sky TV PIN number.
Then follow the prompts to cancel.
In the Mysky app on a phone or tablet.
Go to the TV section, then My Bill section, there will be a section listed Marketplace, under that click on View subscriptions.
You should be able to cancel it there.
03 Jan 2025 10:05 AM
Hi, it doesn't give me the option to cancel, just shows it an active subscription
03 Jan 2025 10:13 AM
Posted by a Superuser, not a Sky employee. Find out moreIn that case you will need to call Sky.
150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
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