05 Mar 2023 10:10 AM
Trying to update payment
new password still won't recognise
if can't be done maybe time to give up sky
05 Mar 2023 10:15 AM
Posted by a Superuser, not a Sky employee. Find out moreWhen did you reset your password and what happens when you try to use the new one ?
06 Mar 2023 10:27 AM
Posted by a Sky employeeHi mallock20
I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the blue bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
08 Mar 2023 10:42 AM
Posted by a Sky employeeUpdate – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
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