I am trying to cancel tnt sports

[Scrivas]

I want to cancel TNT sports.  I tap on cancel, then it says something has gone wrong, and to cancel by checking out with my basket? What basket?  I can't find a basket and the virtual help is totally rubbish and won't answer a simple query - cancel tnt sports package.  Whichever way you word it, it has not clue, then doesn't take you to a real person!  Highly frustrating

[MarkGoldsmith]

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@Scrivas wrote:

I want to cancel TNT sports.  I tap on cancel, then it says something has gone wrong, and to cancel by checking out with my basket? What basket?  I can't find a basket and the virtual help is totally rubbish and won't answer a simple query - cancel tnt sports package.  Whichever way you word it, it has not clue, then doesn't take you to a real person!  Highly frustrating

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Either give sky a call or Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

If you cancel correctly you should receive a confirmation email from Sky.

[Scrivas]

I had to call them.  It was sorted but why don't they just make it easy to do online. So ridiculous 

[EvFi]

Us too, its appalling. 3 seconds to add a channel, 3 months to try and cancel one.