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Discussion topic: New contract

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This message was authored by Patrick79 This message was authored by: Patrick79

New contract

When does my current deal run out?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: New contract

Posted by a Superuser, not a Sky employee. Find out more

The other customers here cannot see your account.

 

Look under 'your products' and any 'in contract' dates are listed.

I am just another Sky customer and my views are my own
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: New contract

Posted by a Sky employee

Hi @Patrick79 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
This message was authored by caesarome This message was authored by: caesarome

Re: New contract

Posted by a Superuser, not a Sky employee. Find out more

@Patrick79 

Have a read of this:


https://www.sky.com/help/articles/your-sky-contract-start


It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:

 

https://messages.sky.com/message-centre/contracts

 

Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:


https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk


Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:


https://www.sky.com/manage/bill

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