14 Jan 2025 03:34 PM
When does my current deal run out?
14 Jan 2025 04:39 PM - last edited: 14 Jan 2025 04:41 PM
Posted by a Superuser, not a Sky employee. Find out moreThe other customers here cannot see your account.
Look under 'your products' and any 'in contract' dates are listed.
14 Jan 2025 04:40 PM
Posted by a Sky employeeHi @Patrick79
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
14 Jan 2025 05:49 PM
Posted by a Superuser, not a Sky employee. Find out moreHave a read of this:
https://www.sky.com/help/articles/your-sky-contract-start
It is your minimum term that expires and not the contract itself. Your contract might be visible via your Message Centre here:
https://messages.sky.com/message-centre/contracts
Or login to your Sky account and click on 'Offers and Upgrades' as the dates will show:
https://www.sky.com/myaccount/tv or
https://www.sky.com/hub/tv
https://www.sky.com/myaccount/bb-and-talk
Or you could login to your online billing and locate your first bill, just add the length of your contract on to this - 18/24 months and you will get an idea of when your minimum term is up.
You can access your online billing here:
https://www.sky.com/manage/bill
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