14 Jan 2025 12:42 PM
I would like to cancel Sky kids in our package but add Netflix instead. I can't seem to find out how to do this and I can't find a phone number to call to speak to an advisor either. Any ideas?
14 Jan 2025 12:44 PM - last edited: 14 Jan 2025 12:44 PM
Posted by a Superuser, not a Sky employee. Find out more@Suethecat You will need to call Sky or use the following link https://www.sky.com/help/home/your-account/my-account-and-subscription/cancelling/cancel-my-subscrip... to cancel any part of your package
Scroll down to the Contact Us section, select I need more help, all the relevant options to contact Sky will be provided.
You can also call on 150 from a Sky Mobile or Sky Talk line
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
If you don't see the Contact options on the link above make sure java script is enabled on your browser.
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