My Sky app

[MAK50]

I am a new customer.  I was instructed to set up an account on my sky app but it doesn't accept my details 

[Tom-W19]

Hi @MAK50 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147