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Discussion topic: Trying to signup for VIP broadband offer but get error

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Avatar for Jodieevs82
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This message was authored by: Jodieevs82

Message posted on ‎14 Jan 2025 03:21 PM

Trying to signup for VIP broadband offer but get error

As above, the system takes me through my switching info and goes to check for an installation date but then get a

 

Sorry, we're having technical difficulties

 

Unfortunately, we have not been able to proceed with your order. Please try again later.
 
 
 
Any ideas? It seems to happen to all signups, my husband has the same trying to signup without the VIP offer.
 
 
 
 
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Avatar for MarkGoldsmith
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This message was authored by: MarkGoldsmith

Message posted on ‎14 Jan 2025 04:07 PM

Re: Trying to signup for VIP broadband offer but get error

Posted by a Superuser, not a Sky employee. Find out more
@Jodieevs82 wrote:

As above, the system takes me through my switching info and goes to check for an installation date but then get a

 

Sorry, we're having technical difficulties

 

Unfortunately, we have not been able to proceed with your order. Please try again later.
 
 
 
Any ideas? It seems to happen to all signups, my husband has the same trying to signup without the VIP offer.
 
 
 
 

I'd suggest perhaps phoning in that case to get the offer.

 

 

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