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Discussion topic: My payment date got changed by mistake and now I can’t change it back. Any help on this please

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rebeccaandrob
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My payment date got changed by mistake and now I can’t change it back. Any help on this please

‎02 Apr 2024 06:30 AM

Date got changed by mistake and now can't change it back to the first of the month. 

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daveNOS
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Re: My payment date got changed by mistake and now I can’t change it back. Any help on this please

‎02 Apr 2024 07:15 AM

Posted by a Superuser, not a Sky employee. Find out more

@rebeccaandrob If you can't change it online you will have to call Sky. 

-------- Please note i am not a Sky employee ----------
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Daniel0210
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Re: My payment date got changed by mistake and now I can’t change it back. Any help on this please

‎02 Apr 2024 07:22 AM

Posted by a Superuser, not a Sky employee. Find out more

@rebeccaandrob 

You can only change the payment date once a month

https://www.sky.com/help/articles/change-payment-method-or-date

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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