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Discussion topic: Contacting Sky

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This message was authored by Jbm78 This message was authored by: Jbm78

Contacting Sky

Anyone any tips on how to speak with Sky other than telephone or a virtual assistant??? 

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Contacting Sky

Posted by a Superuser, not a Sky employee. Find out more

It depends on the type of help you need. You could try the Sky Help Team's messaging facility via Facebook or X, but they can't deal with all types of issues so they may end up telling you to phone anyway.



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

This message was authored by Mark39 This message was authored by: Mark39

Re: Contacting Sky

Posted by a Superuser, not a Sky employee. Find out more

@Jbm78 wrote:

Anyone any tips on how to speak with Sky other than telephone or a virtual assistant??? 


As @MarkGoldsmith posted, it depends on the topic. If you work through the online help for the topic you want to discuss, and it doesn't resolve your query, there will be contact options provided at the end of the help article which may include alternatives to calling.

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