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Discussion topic: Cancelled broadband in Oct 24, still being charged

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This message was authored by GK66 This message was authored by: GK66

Cancelled broadband in Oct 24, still being charged

I have gone with a new provider, I have an email confirmation that my sky broadband was cancelled in Oct. Every month I'm still being charged, I've called about 10 times now and just get fobbed off every time with them saying it will be fixed. New bill arrived and I am again being charged. What am I supposed to do? Get a lawyer? 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cancelled broadband in Oct 24, still being charged

Posted by a Superuser, not a Sky employee. Find out more

@GK66 

You could register an official complaint:


https://www.sky.com/help/complaints -

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Cancelled broadband in Oct 24, still being charged

Posted by a Superuser, not a Sky employee. Find out more

@GK66 

You could register an official complaint:


https://www.sky.com/help/complaints -

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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