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Discussion topic: Ive just got sky stream but cant watch anything even if i activated with the code still not working

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This message was authored by Morgs2 This message was authored by: Morgs2

Ive just got sky stream but cant watch anything even if i activated with the code still not working

I'm  gonna pay for  sky stream and can't even watch it 

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This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Ive just got sky stream but cant watch anything even if i activated with the code still not work

What happens when select a channel to watch?

 

What happens when you select on-demand programme from a Sky channel to watch?

 

what happens when you select a programme on Netflix on watch?

Exiled in HH
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Ive just got sky stream but cant watch anything even if i activated with the code still not work

Posted by a Superuser, not a Sky employee. Find out more

@Morgs2 - does nothing play, live channels, any of the on demand app (player, itv x, Netflix).

 

you can try rebooting your device:

1. Put it into standby.

2. Turn it off at the plug.

3. Wait for at least 30 seconds

4. turn it on at the plug.

 

if that doesn't work it could be your internet connection/speed. Open Netflix, go to get help and go to check you network. That will show you the download speed from the puck. What speed does it tell you?



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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NOT a Sky Employee

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