Ad skipping goes ahead in programme

[Fothergill1]

Hi @meap5  I have been using the Add skipping button for about a week and find it brilliant. So far it hasn't missed a beat. 

As the other posts mention it may be programme/channel specific but if you have not already done so I would do a restart of your puck by going to settings > System management > Resets & Updates > restart device.  The process takes about 3 minutes and the screen will go blank for a while so don't worry when this happens.  I always do this after an update.

[meap5]

Hi everyone, thank you for the replies. It has happened on Sky Atlantic content - Day of the Jackal finale. We haven't tried it on any other content yet. I will do the restart and see if that solves it, thank you for the advice. 

[tvboy55]

One of

 

my pucks just updated to QS034.022.00P as usual absolutely no information to say what this firmware update contains/ fixes/ breaks 🤣 . 

[lettice]

@tvboy55 

All this release updates that we are aware of are listed in post 3 in this thread.

[tvboy55]

Thank you but Sky should have this information freely available on their website not rely on word of mouth from their users.  

[Bluegiraffe]

Sweet - that would be a great addition

I agree that it would be nice to know what changed in an update - otherwise you have to stuble over it.

Looking forward to it

Bluegiraffe

[nmbailey]

Do you have to have  the "Ad Skipping" extra for this?

[Nigelb1972]

@nmbailey I'd imagine so as the subscription replaces lost advertising revenue.

[MarkGoldsmith]

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@nmbailey wrote:

Do you have to have  the "Ad Skipping" extra for this?

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Yes - if you don't pay for "ad skipping" then you can't skip the adverts. This is just an extension of the ad skipping feature to actually provide a capability to skip past the ads on Sky content, rather than having to fast forward through them as had to be done before.

[MarkGoldsmith]

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@meap5 wrote:

Hi everyone, thank you for the replies. It has happened on Sky Atlantic content - Day of the Jackal finale. We haven't tried it on any other content yet. I will do the restart and see if that solves it, thank you for the advice. 

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In theory if its only happened the once, it is possible the metadata for that episode is slightly incorrect and thats why the ad skipping has skipped a bit more than it should have.

[nmbailey]

I haven't had the update yet but had no ads in any episode of Jackal

[Bluegiraffe]

Off topic but sadly I would have preferred to watch the ads  🤣 watched Ep10 last night and it was, well....

Bluegiraffe

[Fothergill1]

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@nmbailey wrote:

I haven't had the update yet but had no ads in any episode of Jackal

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That's strange @nmbailey as I get adds during Day of the Jackal, in fact I am watching episode 9 as I am typing this post and have literally just had to use the skip ads button to move past the ads.

[Bluegiraffe]

Is there a way to ferce the update to 34?

Bluegiraffe

[Jporch316]

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@Bluegiraffe wrote:

Is there a way to ferce the update to 34?

Bluegiraffe

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Unfortunately not ... the update is released in set batches over several weeks