2

Discussion topic: Sky Sports keeps freezing

Reply
This message was authored by Alan190 This message was authored by: Alan190

Sky Sports keeps freezing

Hello. My Sky Sports channel keeps buffering and freezing. The internet connection is around 17 M per second. It is the only channel that has this problem. 


Best Answers
This message was authored by Hunter2660 This message was authored by: Hunter2660 Answer

Re: Sky Sports keeps freezing

Your internet connection is below the recommended speed for Stream, 25mbps for HD and 35mbps for UHD, so you will have issues. My recommendation is to connect the Stream box to the router using an ethernet cable and switching the wi-fi off.

View this Answer within the discussion

Reply

All Replies

This message was authored by Hunter2660 This message was authored by: Hunter2660 Answer

Re: Sky Sports keeps freezing

Your internet connection is below the recommended speed for Stream, 25mbps for HD and 35mbps for UHD, so you will have issues. My recommendation is to connect the Stream box to the router using an ethernet cable and switching the wi-fi off.

Alan190
Topic Author
This message was authored by Alan190 This message was authored by: Alan190

Re: Sky Sports keeps freezing

Thank you very much. I already have the device connected to the hub with an Ethernet cable.  I will see if I can upgrade to a better speed if possible. Thanks again. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion