Discussion topic: Download failed.

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This message was authored by bclass

Cannot download the latest episodes of New Amsterdam from App to sky q box.

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This message was authored by caesarome

There is a fault with downloads to Sky Q and Sky+ boxes as per this:

https://www.sky.com/help/servicestatus/tv

We are aware that users may receive a technical error message when downloading some content on their Sky Q/HD boxes. We are investigating this issue and apologise for any inconvenience caused.

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This message was authored by caesarome

There is a fault with downloads to Sky Q and Sky+ boxes as per this:

https://www.sky.com/help/servicestatus/tv

We are aware that users may receive a technical error message when downloading some content on their Sky Q/HD boxes. We are investigating this issue and apologise for any inconvenience caused.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by bclass

Thi fault has now occurred again one week later.

This message was authored by caesarome

Is it New Amersterdam again or a different one and can you download the episode(s) directly via your Sky Q box ?

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This message was authored by bclass

Yes it's New Amsterdam again, they won't download remotely to sky q box.

This message was authored by caesarome

@caesarome wrote:

can you download the episode(s) directly via your Sky Q box ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by bclass

No it fails on the box as well.

This message was authored by caesarome

I saw a post from somebody else yesterday regarding this so at least it isn't an issue with the app so let the Viewer Relations team know about this, they can be contacted via this email address - viewerR@sky.uk

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If you need help please provide as much information as you can

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