0

Discussion topic: Reinstate sky go services after payment

Reply
This message was authored by Lisa1980 This message was authored by: Lisa1980

Reinstate sky go services after payment

Reinstate sky go services after payment
Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Reinstate sky go services after payment

Posted by a Superuser, not a Sky employee. Find out more

Note: This forum is primarily customer-to-customer help

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Reinstate sky go services after payment

Posted by a Superuser, not a Sky employee. Find out more

@Lisa1980 wrote:
Reinstate sky go services after payment

Nothing will happen on the back of a forum post unfortunately as Sky won't know who you are.

 

Also this is the community forum of other Sky customers.

 

if you services have been restricted you need to pay Sky the money owed and also you may need to reset up your payment method on your account, as typically if a payment has failed and the account is restricted Sky will remove the existing payment details.

 

if you have paid the money on a weekend, it won't be processed until Monday at the earliest as banks won't process payments on a weekend.

 

this entire process is fully automated by Sky, and no one from Sky can override it.

 

https://www.sky.com/help/articles/reinstate-a-sky-account-my-sky

 

 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by caesarome This message was authored by: caesarome

Re: Reinstate sky go services after payment

Posted by a Superuser, not a Sky employee. Find out more

@Lisa1980 

More details are required as your post is lacking any details. If your services are restricted then your services will be restricted until the payment has been made and cleared by the banks, nobody can speed this process up. If you are 2 weeks r more late in paying the bill you will also have to pay the next bill as well as setting up a payment method.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 50 minutes

New Discussion