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Discussion topic: Payment taken twice in same month

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Avatar for Clairefenwick
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This message was authored by: Clairefenwick

Message posted on ‎15 Jan 2025 12:27 PM

Payment taken twice in same month

Taken payment 27th December and today for £33

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎15 Jan 2025 12:30 PM - last edited: ‎15 Jan 2025 12:31 PM

Re: Payment taken twice in same month

Posted by a Superuser, not a Sky employee. Find out more

@Clairefenwick 

Have you made an unnecessary manual payment? Or are you a very new customer? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎15 Jan 2025 12:47 PM

Re: Payment taken twice in same month

Posted by a Superuser, not a Sky employee. Find out more

@Clairefenwick  In addition to @Daniel0210  questions what product is this for?  Sky Broadband, Sky TV or Sky Mobile?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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