Discussion topic: Can’t find my sky 12 digit number.
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Message posted on 08 Jan 2025 10:01 PM
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Can’t find my sky 12 digit number.
Hi
I need my 12 digit sky account number but I don't have any paperwork nor paper bill an it isn't on my sky app bills how do I find out what it is please.
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Message posted on 08 Jan 2025 10:15 PM
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Re: Can’t find my sky 12 digit number.
It can be found here under "Your products":
https://www.sky.com/mydetails/account-info
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 15 Jan 2025 01:06 PM
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Re: Can’t find my sky 12 digit number.
I have the same problem but its not there ?
Message posted on 19 Oct 2025 11:02 AM
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Re: Can’t find my sky 12 digit number.
I need my 12 digit account number
Message posted on 19 Oct 2025 11:04 AM
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Re: Can’t find my sky 12 digit number.
I need my 12 digit account number to sign in to mysky app I want to check my bill because I got a nw box sky cube yesterday
Message posted on 19 Oct 2025 11:14 AM
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Re: Can’t find my sky 12 digit number.
@Annapanayides wrote:I need my 12 digit account number to sign in to mysky app I want to check my bill because I got a nw box sky cube yesterday
Hi @Annapanayides I'm afraid that other customers do not know your account number.
Message posted on 19 Oct 2025 12:02 PM
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Re: Can’t find my sky 12 digit number.
Any emails or letters you have had from Sky should contain it otherwise when setting up an account you should be able to chose an option to use your postcode when creating your ID.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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