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Discussion topic: Sky stream

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Theoldsloth
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This message was authored by Theoldsloth This message was authored by: Theoldsloth

Sky stream

‎21 Mar 2023 07:42 AM

My sky stream not working 

Lg 55in oled
900 mbps
Sky puck
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Tim+Adams
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Superuser
This message was authored by Tim+Adams This message was authored by: Tim+Adams

Re: Sky stream

‎21 Mar 2023 10:20 AM - last edited: ‎21 Mar 2023 10:21 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Theoldsloth 

 

Have you tried switching it off at the socket, waiting a min then back on again?


https://www.sky.com/help/articles/power-issue-help-sky-glass-sky-stream-puck?irct=help-service-check... 

 

Thanks,

Tim

Sky Glass with Sky Live, Sky Stream & Sky Protect - FTTP 2Gbps
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Deedee36
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Re: Sky stream

‎21 Mar 2023 02:05 PM

Posted by a Superuser, not a Sky employee. Find out more

@Theoldsloth Giving a bit more information might able us to help you a little more ie is your puck powering on,are you getting an onscreen message etc

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“Trying to help improve sky glass”
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